Tracking Orders

For help with order status, product returns, or post sales assistance:

Hours: Monday-Friday 9am-5pm EST
E-Mail: info@nexusitsol.com
Phone: 905-597-1997

 

Order Questions

How do I check my order status?

You will be sent an email with a Tracking number and will be informed on the carrier information eg. UPS Purolator FedEx etc.

How do I cancel my order?

To cancel orders, please call 905-597-1997. Once placed, your order is processed right away. For that reason, it’s possible — depending on how much time has elapsed since you placed your order — that we’ve already shipped the product to you. In that case, you may need to return it to us.